Privacy Policy

Privacy Policy

Last updated: December 3 2025

At NOA AMARA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal details such as your name, email address, phone number, and shipping and billing address. Payment information, which is processed securely through our payment provider and is never stored on our servers. Browsing data such as your IP address, browser type, device information, and pages visited. Communication records when you contact us via email at support@noaamara.com.

2. How We Use Your Information

We use the information we collect to process and fulfil your orders, provide customer support and respond to enquiries, send order confirmations and shipping updates via DHL tracking, improve our website and shopping experience, and prevent fraud and secure transactions. We will never sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site, remember your preferences, and provide relevant content. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

4. Third Party Services

To operate our store and process your orders, we work with trusted third party services including Shopify (our e-commerce platform), DHL (our shipping partner), and payment processors. These providers only have access to the personal information necessary to perform their services and are obligated to protect your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting obligations. If you would like us to delete your data, please contact us at support@noaamara.com.

6. Your Rights

Under UK data protection law, you have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data, object to or restrict the processing of your data, and request a copy of your data in a portable format. To exercise any of these rights, please email us at support@noaamara.com. We will respond within 30 days.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All transactions are processed through secure, encrypted connections.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

NOA AMARA Email: support@noaamara.com